[vc_row equal_height=”yes” css_animation=”none” css=”.vc_custom_1496926452255{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496927710186{border-right-width: 1px !important;padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”FREQUENTLY ASKED QUESTIONS” subtitle=”INFORMATION QUESTIONS”][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”What is J2D’s Shipping Policy?” tab_id=”1484049984208-4e284a2e-4b83″][vc_column_text text_larger=”no”]We strive to deliver products purchased in excellent condition and in the fastest time possible. A shipping charge will be applicable to all orders.
If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount if paid online. If you return an order delivered to you, order shipping charges will not be refunded.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is J2D’s Cancellation Policy?” tab_id=”1484056430132-f06cc1b5-a7ca”][vc_column_text text_larger=”no”]You can cancel an order until it has not been packed in our Warehouse. This includes items purchased on sale also.
Any amount paid will be credited into the same payment mode using which the payment was made. Once the order has been packed and shipped; you may be unable to cancel the order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I just cancelled my order. When will I receive my refund?” tab_id=”1484049984302-e0b553b6-82dc”][vc_column_text text_larger=”no”]For payments made via Credit Card, Debit Card, Net Banking, you will receive refund into the source account within 7-10 days from the time of order cancellation[/vc_column_text][/vc_tta_section][vc_tta_section title=”How is the shipping cost calculated?” tab_id=”1484057271889-b3b2ad15-15f7″][vc_column_text text_larger=”no”]Shipping costs for orders depend upon your location, the shipping methods and options you choose. Expedited handling cost more than shipping for items that are not urgent. Please also note that the shipping rates for many items we sell are not only weight-based[/vc_column_text][/vc_tta_section][vc_tta_section title=”How are orders placed on J2D delivered to me?” tab_id=”1484056425804-e857e9fe-0c57″][vc_column_text text_larger=”no”]All orders placed on Loveknits are dispatched through courier service such as DTDC, Blue Dart Delhivery Etc.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column css=”.vc_custom_1496927688909{padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”CONTACT US FOR ANY QUESTIONS” subtitle=”CONNECT WITH US” woodmart_css_id=”5ca45f4047b45″][contact-form-7 id=”369″][/vc_column][/vc_row][vc_row css=”.vc_custom_1484587700785{margin-bottom: 0px !important;}”][vc_column width=”1/2″ css=”.vc_custom_1525772281033{margin-bottom: 30px !important;padding-top: 0px !important;}” offset=”vc_col-lg-4 vc_col-md-4″][woodmart_title align=”left” title=”OUR ADDRESS” css=”.vc_custom_1494425600165{margin-bottom: 20px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: rgba(155,155,155,0.3) !important;border-bottom-style: solid !important;}”][vc_row_inner][vc_column_inner width=”1/2″][woodmart_info_box rounding_size=”” title_font=”text” title_size=”small” title_font_weight=”600″ woodmart_css_id=”67e0ee0618cc9″ title=”Ahmedabad” svg_animation=”no” info_box_inline=”no” css=”.vc_custom_1742794669522{margin-bottom: 15px !important;border-bottom-width: 1px !important;padding-bottom: 17px !important;border-bottom-style: solid !important;border-color: rgba(155,155,155,0.3) !important;}” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2UwZWUwNjE4Y2M5Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfaW5mb19ib3giLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==” wd_z_index=”no”]B-803 Amrapali Lakeview Tower, Opposite Ahmedabad One, Vastrapur,, Ahmedabad, IN, 38005.[/woodmart_info_box][woodmart_text_block woodmart_css_id=”67e0ee428c31b” parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2UwZWU0MjhjMzFiIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]Email: hi@journeytodreams.com
Phone: +917948998009[/woodmart_text_block][/vc_column_inner][vc_column_inner width=”1/2″][/vc_column_inner][/vc_row_inner][woodmart_title align=”left” title=”CONTACT US” css=”.vc_custom_1494425607421{margin-bottom: 20px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: rgba(155,155,155,0.3) !important;border-bottom-style: solid !important;}”][woodmart_text_block woodmart_css_id=”61114a2175fcc” parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” css=”.vc_custom_1628523052533{margin-bottom: 20px !important;}”]Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find.[/woodmart_text_block][woodmart_popup color=”primary” align=”left” responsive_tabs_hide=”mobile” id=”contact-form-popup” width=”900″ title=”WRITE A MESSAGE” woodmart_css_id=”67e0efc0bd6b5″ full_width=”no” button_inline=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2UwZWZjMGJkNmI1Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfcG9wdXAiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==” wd_hide_on_desktop=”yes” wd_hide_on_tablet=”yes” wd_hide_on_mobile=”yes”][html_block id=”1953″][/woodmart_popup][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-8 vc_col-md-8″ css=”.vc_custom_1525772275884{margin-bottom: 30px !important;padding-top: 0px !important;}”][vc_column_text css=”” woodmart_inline=”no” text_larger=”no”][/vc_column_text][/vc_column][/vc_row]